This Privacy Policy describes how WKV Holdings Sdn. Bhd. ("we," "our," or "us") collects, uses, and discloses your personal information when you use our mobile application, WKV (the "App").
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our App for you.
A. Personal Information You Provide Directly
When you use the App, we may ask you to provide the following personal data voluntarily:
- Full Name, Username, Email Address, and Phone Number: We collect this when you create an account. This information is used for core app functionality, such as identifying you, facilitating communication, and displaying your details (e.g., on a namecard feature within the app).
- User-Provided Content: This includes photos and videos you upload within the App in relation to events. This content is essential for the app's core functionality of event participation and sharing.
- Location Data: We collect your device's location information when you use the "clock in" feature for events. This is necessary to verify your attendance at a specific location.
B. Information Collected Automatically
When you use the App, certain data is collected automatically:
- Device Information: We collect your device's unique identifier (Device ID) to manage your account session, provide login security, and ensure the App's functionality across your devices.
- Usage Data: We collect information on how the App is accessed and used ("Usage Data"). This may include information such as the features you use and the time spent on those features.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the core functionality of the App.
- To manage your registration as a user.
- To enable your "clock in" at events using location data.
- To allow you to upload and share photos and videos from events.
- To communicate with you, including sending service-related notices.
- To monitor the usage of the App and detect, prevent, and address technical issues.
Our legal basis for processing your personal data under the Malaysia PDPA is your consent, which you provide by creating an account and using the App.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes.
We do not use any third-party analytics or advertising services (like Google Firebase or AdMob) that would automatically collect data on our behalf.
4. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. You can delete your account and associated data directly within the App. Once you delete your account, your personal data will be removed from our active servers.
5. Data Security
The security of your data is important to us. We implement commercially acceptable security measures, including the use of secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights Under the PDPA (Malaysia)
As a user in Malaysia, you have certain rights regarding your personal data:
- Access and Correction: You have the right to access and update the personal data we hold about you. You can do this directly within the App's account settings.
- Withdrawal of Consent: You may withdraw your consent for us to process your data by deleting your account directly within the App.
- Opt-out of Marketing: You can opt-out of receiving any marketing communications by using the unsubscribe link in our emails or by contacting us.
- Data Deletion: You have the right to request the deletion of your personal data. This can be done by deleting your account within the App.
If you wish to exercise any of these rights and are unable to do so within the App, please contact us at legal@wkvholdings.com.
7. International Transfer
Your information, including Personal Data, is processed at our operating offices in Malaysia and in any other places where the parties involved in the processing are located. By using the App, you consent to this storage and processing.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also post a notice on our website at https://www.wkventertainment.com.
You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
- Company: WKV Holdings Sdn. Bhd.
- Email: legal@wkvholdings.com
- Website: https://www.wkventertainment.com